Cancellation policy

If you cancel

More than 60 days before arrival, within 14 days of paying your deposit.

100% of everything paid.

More than 60 days before arrival, after the 14-day deposit window.

50% of your original deposit.

31–60 days before arrival.

25% of everything paid.

30 days or fewer before arrival.

No refund.

Email support@valentineheals.com to request cancellation. The arrival cutoff is based on the date your request is received in Sedona (America/Phoenix). The 14-day deposit window is measured from the time the deposit was paid.

Your refund

The 14-day deposit window applies only while arrival is more than 60 days away. Guest refund percentages include the taxes and booking fees actually paid. An unpaid scheduled balance will be stopped when your cancellation is received before the balance charge.

Refunds are returned to the original payment method. Bank processing time varies. Refund rights required by applicable law take priority over these terms.

If the organizers cancel

If Valentine Heals, LLC cancels the retreat, your retreat payments and applicable taxes will be refunded. The 3% booking fees already collected will be retained. An unpaid scheduled balance will be stopped.

Airfare and other arrangements you book independently are outside this retreat booking and are not reimbursed under this policy.